API Rate Limits, Explained (Vol. 4)

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An update on something we’ve talked about before, with new context.

Every CloudPulse plan includes a rate limit, and every few months someone asks us why. The short answer: rate limits protect the reliability of the platform for everyone, including you, during traffic spikes that would otherwise slow down queries for every other customer sharing the same infrastructure.

Standard plans are capped at 600 requests per minute per API key, with burst headroom for short spikes. If you’re regularly hitting the ceiling, that’s usually a sign to batch requests or move to webhook-based updates instead of polling — both of which we’re happy to help you set up.

Comments

3 responses to “API Rate Limits, Explained (Vol. 4)”

  1. andres Avatar

    Been a customer for two years now and this is still the best support experience we’ve had.

  2. andres Avatar

    Webhooks 2.0 has been solid for us so far, especially the retry logic.

  3. andres Avatar

    This is exactly the workflow change our team needed — thanks for writing this up.

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